Effective Date: 7/16/2025

Pavers & Patio Pros (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and advertisements, including those on third-party platforms like Facebook.

Information We Collect

We may collect personal information in the following ways:

Information You Provide Directly

When you contact us, request a quote, complete a form, or sign up through Facebook Lead Ads or our website, we may collect:

• Full name
• Email address
• Phone number
• Address
• Project details or comments you choose to provide

How We Use Your Information

We use your personal information to:

• Respond to inquiries and provide quotes
• Schedule consultations or services
• Improve our website and marketing efforts
• Communicate updates, promotions, or important notices
• Serve relevant advertisements on third-party platforms like Facebook

We do not sell or rent your personal information to third parties.

Facebook Lead Ads

We may use Facebook Lead Ads to collect your information directly through forms presented on Facebook and Instagram.

By submitting your information through a Facebook Lead Ad form, you agree that:

• The data you provide (such as name, phone, and email) may be used by Pavers & Patio Pros to contact you about our services.
• Your information may be stored securely in our CRM or communication tools for follow-up purposes.
• You may receive communication via email, phone, or text unless you opt out.

You can review and manage the permissions you’ve granted on Facebook by visiting Facebook’s Ad Preferences.

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, such as:

• CRM systems
• Email marketing platforms
• Scheduling software
• Advertising partners (e.g., Facebook, Google)

All service providers are contractually obligated to keep your information confidential and use it only for the purpose of providing services to us.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights and Choices

You may:

• Request access to the personal data we have about you
• Request that we correct or delete your data
• Opt out of receiving marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly

To make a request, email us at: paversandpatiopros@gmail.com

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Pavers & Patio Pros
Phone: 813-952-8803
Email: paversandpatiopros@gmail.com